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EP 55: Most Detailers Focus on New Customers Instead of Building Loyalty (FT. Grant Menard)

In Episode 55 of the SudsToSuccess Podcast, hosts Andrew St-Pierre and Ercan Hurmuzlu welcome Grant Menard from Urable for a powerful conversation on why most detailers fail by chasing new customers instead of building loyalty. Grant shares real-world insights on execution, mindset, and the massive opportunities within the automotive industry. This episode breaks down how consistency, authentic relationships, and strategic action create predictable growth and long-term success. If you want to stop overthinking, start executing, and build a loyal customer base that fuels sustainable business growth, this episode is packed with practical takeaways you can implement immediately. 🎙️

Andrew St-Pierre

2/13/20262 min read

EP 55: MOST DETAILERS FOCUS ON NEW CUSTOMERS INSTEAD OF BUILDING LOYALTY (FT. GRANT MENARD) 🚀

🎙️HOSTED BY ~~ ANDREW ST-PIERRE & ERCAN HURMUZLU - FEATURING GRANT MENARD FROM URABLE

WHY LOYALTY BEATS CHASING NEW CUSTOMERS

In this powerful Episode of Suds To Success, Andrew St-Pierre and Ercan Hurmuzlu sit down with Grant Menard from Urable, a true executor in the detailing and automotive business world. Together, they break down one of the biggest mistakes detailers make — obsessing over new customers while ignoring long-term loyalty.

Grant shares raw insights into how building trust, relationships, and consistent value creates unstoppable business growth. If you want predictable revenue, stronger brand recognition, and long-term success, this episode is for you. 💥

🔥 EXECUTION > IDEAS — WHY ACTION WINS EVERY TIME

Grant reminds us that success doesn’t come from ideas alone — it comes from execution. While many people wait, overthink, and hesitate, winners take action, test, fail, adjust, and repeat.

The difference?

👉 Clear vision

👉 Relentless execution

👉 Unbreakable consistency

There is nothing special about successful people — they simply decide to move. 🚀

📊 BILLIONS IN OPPORTUNITY — THE MARKET IS WIDE OPEN

The detailing and automotive services industry is worth billions of dollars, and there is more than enough work for everyone. Grant reveals eye-opening statistics that prove how massive the opportunity really is.

If you’re struggling, the problem isn’t the market — it’s mindset, strategy, and execution.

The only thing holding you back… is YOU. 💡

🤝 CONNECTION BUILDS EMPIRE — WHY PEOPLE MATTER MOST

Grant’s approach is simple: Be real. Be human. Be present.

From giving hugs to sharing real conversations, Grant explains how genuine connections create loyal customers, powerful networks, and lifelong supporters. People don’t just buy services — they buy relationships.

And loyalty? That’s built through authenticity, not ads. ❤️

🎧 KEY TAKEAWAYS FROM THIS EPISODE

✅ Stop chasing — start building

✅ Loyalty creates predictable income

✅ Execution beats perfection

✅ The market is massive — take action

✅ Be human, always

🎙️ ABOUT THE GUEST — GRANT MENARD (URABLE)

Grant Menard is a leader, entrepreneur, and execution-driven visionary from Urable, helping businesses scale payment solutions while inspiring entrepreneurs to take action, stay consistent, and grow fearlessly.