Listen To Our Latest Episode Here: CLICK ME!
EP 72: EVERY FILM BRAND CLAIMS TO SUPPORT INSTALLERS... TEKTON PERFORMANCE FILMS PROVES IT!
In Episode 72 of the Suds to Success Podcast, Andrew St-Pierre and Ercan Hurmuzlu sit down with George Vanellis and Matt Rowlands from Tekton Performance Films. Discover how a Canadian-owned film manufacturer built its reputation through customer service, hands-on training, and genuine relationships. From supporting installers in the field to creating tools that help businesses grow, Tekton's people-first approach sets them apart. Learn why loyalty, education, and community matter more than sales pitches, and how building long-term partnerships has become the foundation of their success.
Andrew St-Pierre
6/12/20263 min read
EP 72: EVERY FILM BRAND CLAIMS TO SUPPORT INSTALLERS... TEKTON PERFORMANCE FILMS PROVES IT!
🎙️ HOSTED BY ~~ ANDREW ST-PIERRE & ERCAN HURMUZLU
🎧 FEATURING ~~ GEORGE VANELLIS & MATT ROWLANDS FROM TEKTON PERFORMANCE FILMS
Not every film company is built the same. In Episode 72 of the Suds to Success Podcast, Andrew and Ercan sit down with George Vanellis and Matt Rowlands from Tekton Performance Films to uncover what makes their company stand out in an industry crowded with big brands and big promises.
What quickly becomes clear is that Tekton isn't just selling film—they're building relationships, supporting installers, and creating tools that help businesses grow.
FROM FRIENDSHIP TO FILM MANUFACTURING
George shares the incredible journey of how a friendship formed in high school wrestling eventually evolved into a successful Canadian-owned film manufacturing company.
After decades of experience in the window film industry, multiple business opportunities, and plenty of lessons learned along the way, Tekton was officially born with a simple mission:
✅ Put customers first
✅ Deliver exceptional service
✅ Build long-term partnerships
Their story proves that success isn't built overnight—it's built through trust, persistence, and consistency.
🤝 CUSTOMER SERVICE ISN'T A DEPARTMENT—IT'S THE BUSINESS
One of the most powerful moments in this episode comes when Tekton explains their philosophy:
"We're a customer service company... We just happen to sell tint."
While many companies focus on products first, Tekton focuses on people first.
Their team regularly visits shops, helps with installations, provides hands-on training, and works directly with customers to solve problems and improve profitability.
For Tekton, support doesn't end after the sale—it starts there.
🛠️ SALES REPS WHO ACTUALLY INSTALL FILM
Most sales reps walk in carrying brochures. Tekton reps walk in carrying tools.
Their team consists of experienced installers who can jump into a project, demonstrate techniques, provide training, and help shops overcome challenges in real-time.
Whether it's PPF, window tint, flat glass, or business growth strategies, Tekton's approach is simple:
💡 Teach first.
💡 Support first.
💡 Sell later.
🎯 WHY INSTALLERS ARE LOYAL TO TEKTON
The loyalty Tekton has built wasn't created through contracts or gimmicks. It's built through:
✔️ Personal relationships
✔️ Consistent follow-up
✔️ Real-world training
✔️ Business support
✔️ Honest communication
Customers stay because they want to, not because they're forced to. That's a refreshing approach in today's market.
🎓 TRAINING THAT CREATES CONFIDENCE
Many companies charge heavily for training while offering minimal support afterward. Tekton takes the opposite approach. Their team works directly with installers, helping them:
🔹 Learn new services
🔹 Improve installation skills
🔹 Expand into flat glass
🔹 Grow PPF offerings
🔹 Increase revenue opportunities
The goal isn't simply selling film. The goal is helping shops become more successful.
📱 INNOVATION DESIGNED FOR INSTALLERS
Tekton continues developing tools that make life easier for dealers and installers. From digital resources and training materials to showroom content and customer education tools, everything is designed with one question in mind:
👉 "How can we help our customers win?"
Their growing library of technology and support resources demonstrates that innovation isn't always about creating a new product; sometimes, it's about making the customer experience better.
🎪 TEKFEST: MORE THAN JUST A TRADE SHOW
One of the highlights of this episode is the discussion around TekFest. Unlike traditional industry events packed with sales pitches, TekFest focuses on:
🤝 Networking
🎓 Education
🍻 Community
🚀 Growth
Attendees described it as a family atmosphere where installers, business owners, and industry professionals could genuinely connect, learn, and share experiences.
No pressure. No hard sales. Just people helping people.
🚀 BUILDING A BRAND FOR THE LONG TERM
Throughout the episode, George and Matt repeatedly emphasize one core belief:
They're building a long-term brand, not chasing short-term sales.
That mindset influences every decision they make:
✅ Product development
✅ Customer support
✅ Training programs
✅ Events
✅ Technology tools
And it's exactly why so many installers continue to support the Tekton brand.
💎 FINAL TAKEAWAY
Great products matter. But great relationships matter more. Tekton Performance Films has shown that when you combine quality products with genuine customer support, hands-on training, and a commitment to helping people succeed, you create something much bigger than a film company. You create a community. And that's exactly what Tekton is doing.
🔗 CHECK OUT TEKTON PERFORMANCE FILMS:
🌐 Website: https://www.tektonpf.com/
📸 YouTube: https://www.youtube.com/channel/UC3bzw9nDWQxc_sStTQir2eQ
📱 Facebook: https://www.facebook.com/tektonpf/
🔗 CHECK OUT SUDSY CRM & THE PODCAST
🌐 Sudsy CRM: sudsycrm.com
🌐 Podcast Website: https://sudstosuccesspodcast.com/
📸 Instagram: https://www.instagram.com/sudstosuccesspodcast/
📱 Facebook: https://www.facebook.com/sudstosuccesspodcast
👉 SUBSCRIBE for more detailing, tint, PPF, and business growth insights!
👍 LIKE this episode if you believe customer service still matters.
💬 COMMENT with your biggest takeaway from George and Matt's journey.
📲 FOLLOW SudsToSuccess Podcast for more conversations with industry leaders changing the game.
"DON'T JUST SELL A PRODUCT—BUILD A COMMUNITY
THAT PEOPLE WANT TO BE PART OF."
➠ YouTube ➠ Spotify ➠ Apple Podcasts
