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EP 88: Inside One of Canada’s Biggest Detailing Product Distributors | FT. Bryan Walroth

Step inside the world of automotive detailing distribution with Bryan Walroth of PCC Plus! 🎙️ Hosted by Andrew St-Pierre & Ercan Hurmuzlu, this episode explores Bryan’s journey from detailing and dealership work to managing distribution, training, customer support, and major product lines across Canada. Bryan shares valuable insights on importing products, supplier relationships, business deals, inventory, seasonal planning, reseller programs, training, and growing a successful detailing business. Discover what happens behind the scenes of a major distributor and why professionalism, preparation, relationships, and adaptability matter. Tune in, learn, and grow!

Andrew St-Pierre

10/2/20263 min read

EP 88: INSIDE ONE OF CANADA’S BIGGEST DETAILING PRODUCT DISTRIBUTORS | FT. BRYAN WALROTH

🎙️ HOSTED BY ANDREW ST-PIERRE & ERCAN HURMUZLU

⭐ FEATURING THE WONDERFUL GUEST ~~ BRYAN WALROTH

FROM DETAILING TO DISTRIBUTION

What started with Bryan Walroth simply learning how to polish his own vehicle turned into an incredible journey through the automotive detailing industry. From working at General Motors and classic-car restorations to dealership detailing, training, and distribution, Bryan has built a career around learning, adapting, and helping businesses grow.

In this episode, Andrew and Ercan dive deep into Bryan’s experience and the story behind PCC Plus, along with his involvement with brands including 3D Products Canada, Feyn Lab Canada, P&S, Big Boy, Viper Pro, and many more.

WHAT REALLY GOES INTO DISTRIBUTION?

Being a distributor is much more than simply moving products from one place to another.

Bryan breaks down the realities of importing products from overseas, including lead times, currency exchange, freight costs, duties, tariffs, supplier relationships, product testing, and forecasting.

The conversation gives detailers and business owners a behind-the-scenes look at what it takes to bring products into the Canadian market and make sure they actually deliver value.

🌎 BUILDING A FULL-SERVICE SUPPLY NETWORK

PCC Plus works with a wide range of customers, including detail shops, body shops, car washes, dealerships, resellers, and sub-distributors.

With sales trucks, online ordering, business pricing, distribution networks, and thousands of products, Bryan explains how a large supplier can support businesses across different markets.

The goal? Give businesses access to the products they need without making the process unnecessarily complicated.

🧠 THE BUSINESS SIDE OF THE DETAILING INDUSTRY

One of the biggest themes of this episode is that being a great detailer and being a great business owner are two completely different skills.

Bryan shares his thoughts on professionalism, websites, customer service, planning, cash flow, slow seasons, dealership work, and building relationships.

From keeping your website professional to preparing financially for slower months, these are the fundamentals that can make a huge difference when running a detailing business.

❄️ SURVIVING THE SLOW SEASON

Canadian winters can completely change the detailing landscape.

Bryan explains how businesses can use slower periods to reorganize, test products, expand product lines, improve technology, forecast inventory, and prepare for the upcoming season.

Instead of simply waiting for business to return, the slow season can become a valuable opportunity to improve what happens behind the scenes.

🤝 THE POWER OF PARTNERSHIPS & RELATIONSHIPS

Bryan also discusses what he looks for when considering new brands and business partnerships.

Research matters. Product quality matters. Supplier relationships matter. Testing matters.

Before bringing products into the lineup, the team looks at the company, communicates with suppliers, tests products internally, and can send samples to different areas to gather feedback.

It’s all about building relationships where EVERYONE CAN WIN.

🎓 TRAINING, EDUCATION & RAISING THE BAR

Bryan’s involvement with the IDA and industry training is another major part of his story.

From dealership training and body-shop polishing to detailing education and equipment training, the focus remains on helping professionals improve their skills and processes.

Because the detailing industry isn’t only about having the right products — it’s about knowing HOW TO USE THEM, HOW TO RUN THE BUSINESS, AND HOW TO SERVE THE CUSTOMER.

💰 PLAN FOR THE SLOW MONTHS — NOT JUST THE BUSY ONES

One of the most important business lessons from this conversation is simple:

DON’T SPEND LIKE EVERY MONTH WILL BE YOUR BEST MONTH.

Seasonality, weather, economic changes, unexpected events, and changing customer demand can all impact revenue.

Successful business owners need to prepare for those slower periods, maintain cash reserves, continue marketing, stay connected with customers, and look for additional opportunities.

🔥 A CONVERSATION PACKED WITH INDUSTRY KNOWLEDGE

From distribution and importing to detailing, training, technology, sales, business relationships, and seasonal planning, Bryan brings a huge amount of experience to the table.

If you're a detailer, shop owner, distributor, reseller, or automotive business professional, EP88 is packed with practical insight into what happens behind the scenes of the detailing supply industry.

🎙️ LISTEN. LEARN. APPLY. GROW.