Listen To Our Latest Episode Here: CLICK ME!

EP 89: YOU DO NOT WANT TO MISS THIS EPISODE! MTE 2027 ANNOUNCEMENTS!

Andrew St-Pierre and Ercan Hurmuzlu are back with a no-guest episode packed with real stories, business lessons, and BIG announcements! They dive into Ercan’s new shop, security cameras, customer protection, handling competitors, insurance, customer service, and smart Black Friday planning. Then comes the BIG MTE ANNOUNCEMENT — including educational sessions, networking opportunities, and an exciting giveaway of FOUR MTE TICKETS! Discover why Mobile Tech Expo can change your business, create powerful connections, and open unexpected doors. Don’t miss the stories, lessons, laughs, and motivation in this episode!

Andrew St-Pierre

10/9/20263 min read

EP 89: YOU DO NOT WANT TO MISS THIS EPISODE! MTE 2027 ANNOUNCEMENTS!

🎙️ MIC ON — ANDREW ST-PIERRE × ERCAN HURMUZLU — NO GUEST, JUST REAL TALK!

🔥 THE DUO IS BACK — AND THEY HAVE A LOT TO TALK ABOUT!

EPISODE 89 brings Andrew St-Pierre & Ercan Hurmuzlu back behind the mic for an unfiltered conversation about business, detailing, growth, customer service, security, networking, and what’s happening behind the scenes of the Suds To Success Podcast.

No guest. No script. Just the two hosts sharing what they’ve been working on, what they’ve learned, and what’s coming next! 🎙️

🏢 A NEW SHOP, A NEW CHAPTER!

Ercan opens up about moving into a new shop and the risks that came with the decision.

From investing in security cameras to attracting existing customers to a new location, the move became a powerful lesson in taking calculated risks, adapting quickly, and putting yourself where the customers are.

Sometimes you have to make the move before you know exactly how everything will work out.

📹 WHY SECURITY CAMERAS CAN SAVE YOUR BUSINESS!

One of the biggest discussions in this episode is shop security and documentation.

With multiple cameras and detailed vehicle photos, businesses can protect themselves when questions arise about scratches, damage, or customer concerns.

The message is simple:

DOCUMENT EVERYTHING.

Photos, videos, timestamps, inspection processes, and cameras can give you the evidence you need, while also giving your customers confidence that their vehicles are being properly cared for.

🤝 DON’T BE AFRAID OF THE COMPETITION!

What happens when multiple detailers operate in the same area?

According to Andrew and Ercan — DON’T PANIC.

Different businesses attract different customers.

Instead of worrying about every detailer down the street, focus on building a stronger brand, experience, reputation, professionalism, and customer relationships.

Your competition doesn't have to be your enemy.

🎯 THE BIG MTE ANNOUNCEMENT!

🚨 MOBILE TECH EXPO IS COMING — AND SUDS TO SUCCESS IS GOING!

Andrew and Ercan reveal exciting plans surrounding MTE, including two educational sessions designed to provide real value to the detailing community.

One session will focus on the unfiltered truth of running a detailing business, while another is aimed toward people who are newer to the industry.

And here's the important part:

THE GOAL IS EDUCATION — NOT SELLING.

They want to provide honest, practical information about what it actually takes to run a detailing business.

🎟️ MTE TICKET GIVEAWAY!

But that's not all…

🎉 SUDS TO SUCCESS IS ALSO PARTNERING WITH MTE FOR A GIVEAWAY!

The team plans to give away FOUR INDIVIDUAL MTE TICKETS, giving four different people an opportunity to attend.

If you've been thinking about attending MTE, KEEP YOUR EYES OPEN FOR THE GIVEAWAY!

🌎 WHY MTE CAN CHANGE YOUR BUSINESS

Andrew and Ercan share how attending MTE previously became much more than simply visiting a trade show.

It helped create connections, motivation, friendships, opportunities, partnerships, and new ideas.

The biggest lesson?

DON’T JUST GO TO LOOK — GO TO CONNECT.

Shake hands. Introduce yourself. Talk to other detailers. Meet brands. Ask questions. Build relationships.

Sometimes one conversation can completely change the direction of your business.

💡 GET OUT OF YOUR COMFORT ZONE!

For people who are shy or nervous about attending events, this episode delivers an important message:

YOU ARE NOT ALONE.

Walking into a room full of strangers can be intimidating. But once you start talking, you'll quickly realize that everyone is there for similar reasons.

MTE isn't just about products.

It's about PEOPLE.

🛡️ INSURANCE ISN’T OPTIONAL — PROTECT YOUR BUSINESS!

Another major lesson from this episode is the importance of having proper business insurance.

Andrew shares a real situation involving vehicle damage and explains how having insurance helped turn a potentially stressful situation into something manageable.

You never know when something unexpected can happen.

PROTECT YOUR BUSINESS BEFORE YOU NEED THE PROTECTION.

📈 PLAN FOR BLACK FRIDAY & THE SLOW SEASON!

Black Friday is coming — and the hosts aren't waiting until the last minute.

This is the time to start planning:

✨ Promotions
✨ Gift cards
✨ Winter services
✨ Customer retention campaigns
✨ Existing-customer offers
✨ Seasonal packages

The goal isn't always to chase brand-new customers.

Sometimes your existing customers are your biggest opportunity.

❤️ CUSTOMER SERVICE: FIX THE PROBLEM, NOT THE BLAME

One of the strongest messages throughout this episode is about customer service.

When something goes wrong, don't immediately become defensive.

Listen.

Investigate.

Look at the evidence.

And when something genuinely needs to be fixed, TAKE CARE OF IT.

Keeping a great customer relationship can be far more valuable than winning an argument.

🚀 THE SUDS TO SUCCESS JOURNEY CONTINUES!

From new shops and security systems to MTE, networking, insurance, Black Friday planning, customer service, and everything happening behind the scenes, EP89 is a raw look at what Andrew and Ercan are building.

No guest.

No filters.

Just REAL BUSINESS. REAL DETAILING. REAL CONVERSATIONS.